Why JoHo Insurances?

JoHo Insurances is part of JoHo and focusses mainly on international insurances. We have gained a lot of knowledge and experience about different types of insurances and use this experience to advice people about insurances.

We are part of BONAPA which is the Dutch Au pair organisation, representing a lot of au pair agencies.

We offer all our clients assistance, also after they have arranged the insurance via us.

Insuring the au pair

There are two important insurances for your au pair. You arrange these in two steps, we can assist you with these steps. First you apply for the special au pair insurance before the au pair leaves the home country. When the au pair is in The Netherlands, you can apply for the Basic Health Insurance.

  1. Special Au pair insurance
  2. Basic Health Insurance (basisverzekering)

Step 1: apply for the special Au pair Insurance

When to do the application?

You apply for the au pair insurance, preferably before the au pair leaves his or her home counrty. That way the au pair is insured during the journey. In case you were not able to arrange the application before the au pair is in The Netherlands, please do so as soon as possible. You don't want the au pair to be uninsured whilst having an accident or becoming ill.

What does the au pair insurance provide that is not covered with the Basic Health Insurance (basisverzekering)?

A special au pair insurance is highly recommended, since it provides coverage for important matters that are not covered with the basic health insurance such as:

  • medical expenses* from the moment the au pair travels to the Netherlands and when she returns to her home country
  • medical expenses* during holidays
  • cover for the deductible ("own risk") of the basic health insurance**
  • calamities, such as medical repatriation of the au pair to her home country, death of the au pair or unforeseen travel expenses when family of the au pair is seriously ill or passed away.
  • personal liability of the au pair
  • the au pair's luggage

* Unfornseen emergency medical treatment, usualy the result of an accident or unexpected illness.

** Offered to you by ISIS Au pair Insurance


Once you arranged a special au pair insurance, you also (partially) fulfill your duty of care towards the au pair. We recommend you to apply for the ISIS Au pair insurance.

Step 2: apply for the Basic Health Insurance (basisverzekering)

When to apply for the Basic Health Insurance?

The application can be done after the au pair is registered at the municipality, which can only be arranged once the au pair is in The Netherlands. From the moment she is registered, the au pair has a period of 4 months to complete the Basic Health Insurance application. The insurance will start from the day the au pair registered.


The Dutch basic health insurance is called "basiszorgverzekering" or "basisverzekering". It is likely that you have this insurance yourself as well. The au pair is obliged to have a basic health insurance when she is living in The Netherlands as an au pair.

There are many insurance companies that offer this insurance. We hope to help you by recommending an insurance for 2 simple reasons: a low premium and large number of health care providers you can choose from. We would like to offer you more information regarding this Basic Health Insurance.


Arrange now:


JoHo Insurances

Main Office

Paviljoensgracht 18
2512 BP The Hague
The Netherlands
Phone: +31 88 3214563 
E-mail: aupair@joho.org

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