On this page we want to tell you how to act when you need to use the benefits and services, offered by the Allianz Global Assistance Au pair insurance.
Call Emergency Help line when you expect high medical costs or hospitalisation
Do you need to go to a hospital? Do you expect high medical expenses? Or do you need to return to your home country? You should then call the emergency help line and keep your policy number close at hand.
The help line will make a file, based on your call. We advice you to write down the file number for future contact with the help line.
The telephone number of the help line is: +31 (0) 20 592 92 92 . This number is available 24 hours a day, 7 days a week.
File a claim
You can file a claim in two ways, Allianz Global Assistance advices you to use the online option:
Online declaration form (link is external), quick and easy. To fasten the processing of your claim, we advice you to always use the online form.
By post (link is external), you should print and complete the claim form and send it to the insurance company.
You can send the completed and signed form to:
Allianz Global Assistance
1006 AK Amsterdam